Quality Assurance

Your business is our livelihood and we take your business seriously

Quality Assurance – Warranty

POWERTRAX® warrants that all new POWERTRAX® products, will be free from defects in material and workmanship for the first 24 Months ( 2 YEARS ) or 100,000 miles, whichever comes first.

THIS WARRANTY WILL NOT APPLY IF ANY PART HAS BEEN MODIFIED, DAMAGED OR IS DEFECTIVE AS A RESULT OF ANY ACCIDENT, MISUSE, USE IN COMPETITIVE APPLICATIONS, IMPROPER INSTALLATION, NEGLIGENCE, REPAIR OR ALTERATION. COMPETITION PARTS ARE SOLD “AS IS”, WITHOUT ANY WARRANTY WHATSOEVER. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED; THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF SUCH PARTS IS WITH THE BUYER. SHOULD SUCH PARTS PROVE DEFECTIVE FOLLOWING THEIR PURCHASE, THE BUYER AND NOT THE MANUFACTURER, DISTRIBUTOR OR RETAILER, ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING OR REPAIR.

The POWERTRAX® parts warranty is voided if the part is used for competition or if it has been modified. To make a warranty claim on parts used in non-competitive applications, distributors should contact POWERTRAX®, and individuals should contact their POWERTRAX® distributor for a Return Goods Authorization (RGA) Number. No returns will be accepted without an RGA Number. All parts should be returned to POWERTRAX® freight prepaid. POWERTRAX® will issue a credit equal to the original purchase price for all defective parts covered by this warranty. In the event that a warranty claim cannot be substantiated by POWERTRAX®, the parts will be returned to the customer freight collect.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND IN NO EVENT WILL MIDWEST BE LIABLE FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO, ANY LABOR COSTS.